Complaints and questions

If you have any questions, complaints or comments, let us know! We want to do everything we can to make your customer experience with Vintage-rugbyshirts.com as positive as possible.

It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing info@vintage-rugbyshirts.com. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform. “